How SellMandi collects, uses, and protects your information.
This page explains what data we collect, why we use it, how it supports the order flow, and what choices customers have.
Need help?
Email us at contact@sellmandi.com
Updated
April 18, 2026
Information we collect
We collect information that customers provide directly, such as mobile numbers used for OTP login, delivery details entered during checkout, and order-related information needed to fulfill the purchase.
We may also collect technical information required to keep the service secure, maintain sessions, and improve overall performance.
How we use information
- To verify accounts and support OTP login
- To process orders and manage cash on delivery checkout
- To contact customers about support, account, or order issues
- To maintain platform security and prevent abuse or fraud
- To improve the shopping and support experience over time
Sharing and retention
SellMandi does not sell personal information. Data may be shared only when necessary to operate the service, comply with legal requirements, investigate abuse, or support order fulfillment and customer assistance.
Some information may be retained for compliance, fraud prevention, dispute handling, or record-keeping obligations even after an account is closed.
Your choices
Customers can request access, correction, or deletion of eligible personal information by contacting us at contact@sellmandi.com. If you want to close your account, visit the Delete Account page for the required steps.